Moroccan operator INWI is implementing convergent policy control across its operations using a Policy Manager solution from Openet.
Telefónica has chosen Huawei to manage its Latin-American networks, with the Chinese vendor providing its end to end Performance Management Solution.
Etisalat Nigeria has renewed its managed services contract with Nokia Networks for three more years with expanded services scope.
Romanian operators Romtelecom and Cosmote have signed a seven-year managed services agreement with Ericsson.
Zain Kuwait is transforming its operations support systems (OSS) to become more customer-centric.
Telekom Malaysia Berhad is transforming its delivery of data services for enterprises with the implementation of support systems from Accenture.
Angolan operator Unitel has selected network performance solutions provider Mycom for an end-to-end mobile network and service performance management solution.
Mexican quad-play provider Maxcom has selected NetCracker to deliver a large-scale OSS transformation that will improve its order-to-cash process and network design, build and optimisation capabilities.
Syniverse is providing an LTE roaming trial environment to BTC (Bahamas Telecommunications Company), enabling the operator to transition to 4G roaming services.
Malaysian provider and Axiata subsidiary Celcom has selected Nokia’s optimisation services to enhance its network, voice and data quality in Klang Valley and Kuala Lumpur.
Comarch has finished implementing Field Intervention Management solutions for Orange Polska, allowing the telecom operator to reduce the costs of network operations and improve the quality of tasks performed by technical staff.
Assurance and analytics solutions provider Teoco has been selected by Russia’s leading telecommunication service provider, Rostelecom, to deliver its proven Netrac network fault and performance management solution.
MTN has launched Mahindra Comviva’s Mobile Data Platform (MDP) in Congo Brazzaville.
Armenian operator VivaCell-MTS has deployed a solution from Teclo Networks for enhanced mobile internet speeds.
Ericsson has signed a five-year managed services agreement with MTN, a leading telecommunications company with presence in 21 countries in Africa and the Middle East, for its Nigeria operations.
Moldova’s national operator Moldtelecom has selected Astellia to audit the voice and data service quality of its 3G network and provide expert recommendations to improve the overall customer experience.
Following a following a competitive RFP, Zain Saudi Arabia (KSA) has deployed several solutions from optimisation software and solutions provider Aircom in order to improve its network planning.
The Indonesian operator Indosat is deploying Comptel’s Convergent Mediation platform to consolidate its entire mobile product portfolio.
Orange Moldova has selected Astellia to support its 4G mobile network quality enhancements, starting at the early field trials throughout the current commercial deployment.
Mobile solutions have a huge potential to drastically increase the efficiency of field workers and save big money for companies in a range of industries. However, the implementation of mobile solutions is filled with pitfalls.
The future of network validation and optimisation is in the lab. Think about the plane industry: 100 years ago no one was using flight simulators to build and fly planes. Try for a minute to imagine the A380 being commercialised without going through intensive flight simulation. Would you board that plane?
Enterprise Resource Planning (ERP) solutions are one of the most widely used enterprise software solutions in the world, and in recent years vendors have developed scalable solutions for the mid-market as well as for Small to Medium Enterprise (SME), which have become known as ‘flavours’ of ERP. ERP solutions are undoubtedly powerful and include a host of features and functionality, and yet many organisations fail to leverage significant business value from their investment.
At the start of this week, Developing Telecoms looked at the importance of real-time monitoring, with a focus on customer retention and roaming. As we continue to explore the subject, we look at how targeted advertising relies on the accurate customer profile that real-time monitoring can create. In addition, a closely-monitored network can drive down the SIM-swapping endemic to emerging markets.
Collecting and analysing data about customer usage is becoming the standard for operators in all markets, as it allows them to follow and respond to customer habits. They now have access to a lot of customer information, although it may not be as complete as they’d like – particularly in emerging markets where there are a lot of prepaid customers so there aren’t personally identifiable usage patterns as there are in developed markets.
The Philippines’ market leader Globe Telecom is implementing a new solution from Nastech to transform its field operations...
