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Service Management

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Customer-centric OSS solution being deployed by Russian operator

Customers are the focus of MTS Russia’s latest deployment, with the operator introducing new solutions to improve the quality of customer- and resource-facing services across its network domains...

Network monitoring solution to boost QOS for Afghan operator

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A leading Afghan operator is improving its quality of service by implementing a new tool for multi-vendor network performance management...

Chilean cable firm moves into mobile

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One of Latin America’s largest telecommunications companies, the Chilean firm VTR, is entering the mobile telephony market...

New agreement bolsters services in two Chinese cities

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The southeast Chinese cities of Xiamen and Nanping will soon enjoy higher quality networks and innovative new services following a managed services agreement between Alcatel-Lucent and Fujian Unicom...

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Business services focus for Vodafone Essar in run-up to 3G launch

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In the face of strong competition to its commercial mobile business, Vodafone Essar is attempting to make inroads into India’s fixed-line arena, as well as incorporating business services into its strategy...

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Uzbekistan's second largest mobile operator upgrades analytics

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Aito Technologies, a provider of customer experience analytics (CEA), has announced an agreement with UCell, the second largest operator in Uzbekistan, to deploy its analytics product suite. Aito CEA will enable UCell to enhance user experience, identify specific customer segments, optimise service creation, sales and marketing...

Major Indonesian operator deploys new OSS solutions

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One of Indonesia’s largest operators is continuing the consolidation of their network onto one management platform in order to offer improved CDMA Fixed Mobile services to its 16 million subscribers...

Filipino operator deploys newly completed Network Operations Centre

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One of the Philippines’ largest network operators, Globe Telecom, will now be able to manage its network changes via a Network Operations Centre, guaranteeing data integrity and improving service assurance. The second phase of Globe Telecom’s NOC implementation has been completed by the solutions provider Clarity...

Wipro secures Indian agreement with Vodafone Essar

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One of India’s major service providers, Vodafone Essar, has begun a strategic engagement with Wipro, an IT services company, which will see the latter supply its fixed-line telecom services for enterprise business customers...

New solution aims at facilitating LTE deployments

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A new solution designed for monitoring, optimising and troubleshooting 4G networks is now available from Astellia...

Bulgarian incumbent operator deploys unified OSS platform

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The leading telecom operator in Bulgaria, VIVACOM, has launched a unified OSS platform in Plovdiv, in southern Bulgaria...

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Managed services expand into Sierra Leone

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Globecomm Systems has won a contract to provide wireless managed services in Freetown, Sierra Leone...

Advantest Announces High-Speed Interface Test Solution for T2000 Test Platform

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Advantest Corporation has announced a new high-speed interface test solution for its flagship SoC test system, the T2000. The new solution is capable of measurement at speeds up to 12.5Gbps and is enabled by the N6010A Serial Port Parametric Test Module manufactured by Agilent Technologies Inc., an industry leader in test and measurement...

African operator adopts high-capacity wireless backhaul solutions

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Globacom Nigeria will expand its broadband access solutions portfolio with Ceragon’s advanced FibeAir IP-10 solution. The new solution, aimed at enterprise users, will facilitate backhauling voice and data services...

Volantis opens Indian office in response to market opportunities

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Having accumulated over four years’ experience of operating in the region, the internet and software provider Volantis Systems has opened a new office in Pune, India. The company’s expansion into India reflects the growing opportunities in this market following an increase in mobile internet development throughout the region...

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