Revenue & Billing

Ericsson and Zain Jordan said on Wednesday they have started the next phase of their project to modernise Zain’s business support systems (BSS) to advance its digital transformation and prepare its IT infrastructure to support 5G services.

Saudi Arabian telco Zain KSA announced on Sunday its digital platform Yaqoot is partnering with Huawei to upgrade Yaqoot’s BSS to boost operational efficiency and make its digital services more competitive.

Pan-African infrastructure and services group Axian Telecom announced on Monday it has signed a partnership deal with Oracle to unify its ERP across its portfolio.

Indian operator Vodafone Idea (Vi) has expanded its strategic partnership with tech giant Ericsson to modernise its postpaid services while supporting its ongoing network expansion across the country.

Amdocs, a provider of software and services to communications and media companies, has announced at MWC26 the launch of a new offering designed to help service providers reclaim the roaming relationship and monetise the fast-growing global travel connectivity market.

Bosnia and Herzegovina market leader BH Telecom is upgrading its convergent charging and payments platform via an extension of its partnership with Qvantel.

Telenor Pakistan announced on Thursday it has migrated its entire prepaid and postpaid customer base to a next-gen cloud-native charging and billing system (CBS) in one go. 

Egypt’s regulator the NTRA (National Telecom Regulatory Authority) has granted tpay the country’s first licence to offer Direct Carrier Billing (DCB) for government payments.

Guinea Mobile, a Peruvian MVNE, running on operator Claro Peru’s network and powering seven digital brands, has selected SaaS specialist Totogi’s cloud-native multi-tenant BSS platform to support the next phase of its growth.

SLA Digital, a global provider of direct carrier billing, has announced a partnership with VUZ, which describes itself as an immersive video platform revolutionising digital experiences. The collaboration, say the partners, will enable a seamless mobile payment option for VUZ customers across the Middle East and Asia.

Cloud-native network infrastructure provider Mavenir has announced the successful completion and go-live of its converged charging system (CCS) transformation for SETAR, the primary full-service telecoms provider on the Caribbean island country of Aruba.

The past two years have seen an explosion in Generative AI. The ubiquitous technology has had a huge impact on customer service, but it also has a major shortcoming – it is predominantly reactive. While GenAI can respond to prompts, it is unable to take an independent action – to ‘take initiative’ by anticipating a customer’s needs, making a decision, and then interacting meaningfully with its systems to pursue a desired outcome.

Oman Investment and Finance Company (OIFC), a.k.a. Khedmah, announced on Sunday it has launched an international mobile recharge service in collaboration with Prepay Nation that allows mobile customers to top up their prepaid mobile accounts in 16 countries.

Ericsson said on Tuesday it is partnering with Ooredoo Qatar to modernize its charging system with a cloud-native solution to help the telco more flexibly monetise its  5G standalone (5G SA) network.

CSG International says that it has struck a deal with Liberty Latin America to streamline its wholesale business and unify its operations across multiple lines of business in 21 countries across Latin America and the Caribbean.

Telefónica Ecuador and Telefónica Móviles del Uruguay are extending their existing partnership with Netcracker.

Ericsson revealed on Thursday it has signed a strategic partnership with TIM Brasil to consolidate and modernize its billing systems using Ericsson’s cloud-native billing solution.

At Mobile World Congress (MWC 2025), Huawei Service and Software held the Intelligent Operations Summit. During the event, Huawei, in collaboration with Appledore Research, released ‘Towards Next Generation Telco Billing 3.0’, a white paper on Next-Generation Convergent Billing Solution.

Safaricom is the market-leading operator in Kenya, and one of the most widely recognised operator brands in Africa. This status was not easily won – the operator has consistently led with innovation, while keeping the experience of its customers at the core of its offering.

Ericsson says it has signed a strategic IT transformation deal with Bangladesh telco Grameenphone to upgrade its backend with what the vendor says is one of the largest catalog-driven charging and mediation deployments in the world, with added AI.

Armenia’s Ucom has tapped Cerillion to provide its pre-integrated BSS/OSS suite to boost the operator’s quadruple-play services portfolio.

China Mobile Pakistan (CMPak), which operates under the Zong 4G brand, says that it is now logging 7 billion recharge transactions per month via its digital channels, which now account for 40% of prepaid recharges.

The government of Ghana said that it has implemented free roaming with Benin and Togo, enabling residents of all three West African countries to use their mobile services without having to pay international roaming charges.

Ericsson said on Friday that Bangladesh telco Grameenphone has completed deployment of its mediation solution that leverages big data analytics to provide better and more useful insights into how Grameenphone’s network is being used.

India’s big three private operators, Reliance Jio, Bharti Airtel and Vodafone Idea, have put up their tariffs. This is the first time in three years they have done so. It was, however, widely expected.

Suriname’s Telesur has completed the migration of its fixed line customers onto Cerillion’s convergent BSS/OSS platform.

Nigerian operator Globacom has denied reports that it still owes MTN Nigeria interconnection charges despite regulator the Nigerian Communications Commission (NCC) suggesting otherwise.

Tunisian national operator Tunisie Telecom, and mobile transaction platform Telepin have announced the signing of a partnership agreement for the launch of the converged charging system for Tunisie Telecom’s customers.

Newly launched Beninese mobile provider Celtiis has deployed the Captura NG solution from Oculeus to help manage its wholesale operations and network of national and international interconnect partners for its voice and messaging services.

Tecnotree has signed a new contract with internet service provider Briclinks Africa Nigeria, which operates as BTEL.